Protecting our community from COVID-19

IMPORTANT INFORMATION COVID-19

Crowley Care’s top priority remains the safety of our residents, staff, families and visitors. 

Since the start of the Pandemic our policy has been to take a cautious approach in order to better protect our residents, staff, visitors and families.  This includes taking a number of actions including:

  1. continually monitoring information and advice regarding the Pandemic,
  2. restricting who can enter the facility,
  3. screening everyone entering the facility, and
  4. undertaking a risk assessment for all Resident Excursions.

In forming our policies and processes we are guided by advice from government, state and federal health departments, and industry peak bodies.  The situation is extremely fluid with circumstances changing daily and as such our policy may change without notice. 

CURRENT RESTRICTIONS – ON ENTRY

The following visitors and staff (including visiting workers) will not be permitted to enter the facility:

  • Anyone who has in the last 14 days returned from:
    • Overseas
    • Victoria
    • Sydney – including areas currently declared hot spots or clusters.
  • Anyone who has had contact with someone who has in the last 14 days returned from:
    • Overseas
    • Victoria
    • Sydney – including areas currently declared hot spots or clusters
  • Those who have been in contact with a suspected or possible case of COVID-19 (i.e. someone who is currently waiting for test results)
  • Those who have been in contact with a confirmed or probable case of COVID-19 in the last 14 days;
  • Those with fever or symptoms of acute respiratory infection (e.g. cough, sore throat, runny nose, shortness of breath); and
  • Those who have not been vaccinated against influenza

CURRENT RESTRICTIONS – ON RESIDENT EXCURSIONS

Until further notice Residents Excursions to public venues, or to attend gatherings of more than two (2) other people in any location including the family home are classified as high risk and will require a mandatory period of self-isolation on return.

To keep our Crowley community safe and informed about COVID-19 please refer to the relevant date-ordered links below.

Crowley Communications

 7 August 2020 – Residents, Clients, Families, Visitors and other Stakeholders
23 July 2020 – Home Care Clients and Families
20 July 2020 – Independent Living Residents, Families, and Friends
16 July 2020 – Residents, Clients, Families, Visitors and other Stakeholders
10 July 2020 – Residents, Clients, Families, Visitors and other Stakeholders
26 June 2020 –  Residents, Clients, Families, Visitors and other Stakeholders
26 June 2020 – Independent Living Residents, Families and Friends
26 June 2020 – Home Care Clients and Families
19 June 2020 – Home Care Clients and Families
19 June 2020 – Independent Living Residents, Families and Friends
11 June 2020 – Residents, Clients, Families, Visitors and other Stakeholders
13 May 2020 – Home Care Clients and Families
11 May 2020 – Independent Living Residents, Families, and Friends
5 May 2020 – Residents, Clients, Families, Visitors and other Stakeholder
1 May 2020 – Residents, Clients, Families, Visitors and other Stakeholders
22 April 2020 – Residents, Clients, Families, Visitors and other Stakeholders 
20 April 2020 – Home Care Clients and Families
20 April 2020 – Independent Living Residents, Families and Friends 
17 April 2020- Residents, Clients, Families, Visitors and other Stakeholders
1 April 2020 – Residents, Clients, Families, Visitors, and other Stakeholders
25 March 2020 – Home Care Clients and Families 
25 March 2020 – Independent Living Residents, Families and Friends
25 March 2020 – Residents, Clients, Families, Visitors and other Stakeholders
20 March 2020 – Home Care Clients and Families
20 March 2020 – Residents, Clients, Families, Visitors and other Stakeholders
20 March 2020 – Independent Living Residents, Families and Friends
18 March 2020 – Residents, Clients, Families, Visitors and other Stakeholders
16 March 2020 – Residents, Clients, Families, Visitors and other Stakeholders
12 March 2020 – Residents, Clients, Families, Visitors and other Stakeholders

Government/Department of Health Information

28 August 2020 – Dr Kerry Chant Advice to Residential Aged Care Facilities  
13 July 2020 – NSW Health Media Release
7 July 2020 – Minister for Aged Care and Senior Australians Letter
3 July 2020 – Industry Code for Visiting Residential Aged Care Homes During COVID-19
22 June 2020 – Public Health (COVID-19 Aged Care Facilities) Order (No 2)
19 June 2020 – Australian Health Protection Principal Committee (AHPPC) Update to Residential Aged Care Facilities
20 March 2020 – Information for Older Australians
19 March 2020 – Families and Residents on Restricted Visits to Residential Aged Care Facilities